If your discount code is not working at checkout, there may be a few common reasons.

Newsletter Codes: If you recently signed up for our newsletter, your code may take up to 24 hours to arrive. Be sure to check your spam or junk folder.

Sale Items: Discount codes cannot be applied to items that are already on sale.

Code Limitations: Many codes have minimum purchase amounts, maximum discounts, product exclusions, or quantity limits. Always review the terms and conditions associated with the code.

Multiple Codes: Only one discount code can be applied per order.

Expired Codes: Most promotions are time-limited, so confirm the code is still active.

Wholesale Accounts: Customers logged into a wholesale account already receive discounted pricing, so coupon codes cannot be applied.

If you have reviewed these items and your code still isn’t working, please contact our Customer Success Team for assistance.

Phone: (800) 391-5280