Amy Robinson
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Recent activity by Amy Robinson-
Refused Deliveries
If you refuse delivery, a credit will be issued for the price of the merchandise minus all shipping charges incurred. All credits will be refunded via the original form of payment.
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Damaged or Lost Shipments
All packages are inspected for damage before they leave our warehouse. However, if your package has been damaged in transit, be sure to get in touch with our Customer Success team immediately at IN...
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Customer Pick-Ups
Christmas Designers offers you the ability to pick up orders over $500.00 at our Sherman, TX facilities.The 1st location is at 215 W Park Ave, Sherman, TX 75090. Customer pickup is located on the S...
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International Shipping
Christmas Designers offers international shipping on orders over $1,500. Transit times will vary by destination and processing time is generally 2 to 3 business days.Please be aware that all custom...
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Why Is My Coupon Code Not Working?
***Coupon codes can be applied after checkout BUT... It cannot be over 24hrs of the order. *** You are about to place an order on the website and are so excited to use the discount code that you go...
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Express Shipping
Express Shipping OptionsPlease note, the day a shipment is picked up at our facility does not count as one of the transit days.Three Day Shipping: Delivered by the end of the third full business da...
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Order Processing Time
Orders placed through our website are processed through a fully automated system and will generally ship out within 1 business day. Phone orders must be manually created and can take up to 2 busine...
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Order Confirmation
Once checkout is complete, an order confirmation page will appear with your order and checkout information. You will also receive an order confirmation via email. If you placed your order over the ...
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Defective Items
If you receive an item that is considered defective and non-operational or unusable due to a failure with the product, please contact our Customer Success team at 1-800-391-5280 within 48 hours of ...
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Return Conditions
Returns are subject to the conditions below:Products must be shipped back to us no later than 30 days from the original date your order was placed. The shipment must be scanned by the return shippi...