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Amy Robinson

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Recent activity by Amy Robinson Recent activity Votes
  • Order Verification

    All orders placed with Christmas Designers are subject to a verification process for order accuracy and authorized valid payment. For security reasons, we may contact you via email or phone request...

  • Payments

    We accept Visa, MasterCard, American Express, Discover, PayPal, business checks and wire transfers. For non-government checks, we will not be able to ship the product until the funds clear our bank...

  • Order Processing Time

    Orders placed through our website are processed through a fully automated system and will generally ship out within 1 business day. Phone orders must be manually created and can take up to 2 busine...

  • Order Confirmation

    Once checkout is complete, an order confirmation page will appear with your order and checkout information. You will also receive an order confirmation via email. If you placed your order over the ...

  • Reconsignment

    Christmas Designers considers re-consignment and diversion synonymous in reference to the following actions. Change in customer / Consignee name Change in the destination address  Shipment is refu...

  • Refused Deliveries

    If you refuse delivery, a credit will be issued for the price of the merchandise minus all shipping charges incurred. All credits will be refunded via the original form of payment.

  • Defective Items

    If you receive an item that is considered defective and non-operational or unusable due to a failure with the product, please contact our Customer Success team at 1-800-391-5280 within 48 hours of ...

  • Defective Items

    If you receive an item that is considered defective and non-operational or unusable due to a failure with the product, please contact our Customer Success team at 1-800-3915280 within 48 hours of r...

  • Express Shipping

    Express Shipping Options Please note, the day a shipment is picked up at our facility does not count as one of the transit days. Three Day Shipping: Delivered by the end of the third full business ...

  • International Shipping

    Christmas Designers offers international shipping on orders over $1,500. Transit times will vary by destination and processing time is generally 2 to 3 business days. Please be aware that all custo...