Introduction

If a branch on your Majestic Mountain Pine Tree has been damaged, this article explains how to request a replacement branch and what information you may need to provide when contacting support.

How to request a replacement branch

To purchase a replacement branch, contact your sales rep or give us a call at 1-800-391-5280 and include the following details so your request can be reviewed quickly:

• Product name: Majestic Mountain Pine Tree
• A description of the damaged branch
• The quantity of replacement branches needed
• Your order number or proof of purchase
• Photos of the damage, if requested

What happens next

After you submit your request, our team will confirm whether a replacement branch is available and provide the next steps for ordering, pricing, and delivery.

Additional information

If you do not have your order details, include as much information as possible about your tree and the damaged part. If the branch is not available as a standalone replacement, support will advise you on any alternative options.

Contact support

For help with replacement availability, contact customer support at 1-800-391-5280 and mention the Majestic Mountain Pine Tree replacement branch.